Privacy Policy

1. Introduction

TwoFerInfo Event Management ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website twoferinfo.center or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Company name and job title
• Event details and preferences
• Billing and payment information
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referral source
• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our event management services
• Communication: To respond to your inquiries, send updates, and provide customer support
• Marketing: To send you newsletters, promotional materials, and relevant offers (with your consent)
• Analytics: To understand how our website is used and improve user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To manage our business, including billing, accounting, and internal record-keeping

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Website hosting and maintenance providers
• Email marketing platforms
• Payment processing services
• Analytics and marketing tools
• Event vendors and suppliers (with your consent)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or government investigations.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Secure payment processing systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:

• The nature and duration of our business relationship
• Legal and contractual obligations
• Dispute resolution and legal proceedings
• Business operations and record-keeping requirements

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to and copies of your personal information that we maintain.

7.2 Correction

You may request that we correct or update inaccurate or incomplete personal information.

7.3 Deletion

You may request that we delete your personal information, subject to certain legal and business requirements.

7.4 Marketing Communications

You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

7.5 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or your browser settings.

To exercise any of these rights, please contact us using the information provided in Section 11.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your personal information.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending you an email notification (for significant changes)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Canadian Privacy Laws

As a Canadian company, we comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation. If you are a Canadian resident, you have additional rights under these laws, including the right to file a complaint with the Privacy Commissioner of Canada.